Get instant answers to your most common questions about our organic skincare and haircare products.
💚 1. What makes Clysmic products 100% natural and organic?
All our products are made using certified organic ingredients like neem, turmeric, gram flour, sandalwood, and herbs.
We do not use any chemicals, preservatives, parabens, or sulfates — making them completely safe for your skin and hair.
📦 2. How long does delivery take?
We usually process orders within 1–3 business days.
After dispatch, delivery takes:
- 3–5 days in metro cities
- 5–7 days in other regions
You will receive a tracking link once your order ships.
💰 3. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery across India.
You can also choose online payment via Razorpay and get 5% off on prepaid orders.
🔄 4. Can I return or exchange a product?
We accept returns only if:
- You received a wrong, damaged, or expired product
- You notify us within 48 hours of delivery with proof (photo/video)
Please refer to our Return & Refund Policy for full details.
🧴 5. Are your products suitable for all skin types?
Yes. Clysmic products are made using gentle, skin-safe ingredients that suit all skin types, including sensitive skin.
However, we always recommend a patch test before first use.
🚫 6. Do your products contain any artificial fragrance or color?
No. All Clysmic products are free from artificial colors, fragrances, or additives.
The natural scent comes directly from the herbs and botanicals used.
👶 7. Are your products safe for children or pregnant women?
Yes, our products are completely natural and toxin-free, making them safe for kids and pregnant women.
However, for special conditions, we recommend consulting your doctor first.
🧼 8. How do I use Clysmic Ubtan Powder for face and hair?
- For skin: Mix with water/rosewater and apply. Let it dry and rinse.
- For hair: Mix with water/yogurt, apply to scalp, leave for 20–30 mins, then wash.
Detailed instructions are available on each product page.
🛍️ 9. Where can I buy Clysmic products?
Clysmic products are available exclusively on our official website [www.tryclysmic.com] to ensure authenticity and freshness.
📞 10. Need help with something else?
We’re here to help!
Email us at support@tryclysmic.com or DM us on Instagram [@tryclysmic].